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Go to the shopShipping policy
Effective Date: April 8, 2026
At KeepsakeCarpet, we are committed to delivering your order as efficiently and safely as possible. Please review our shipping policy below for details on processing and delivery times.
1. Order Processing Time
· Orders are typically processed within 1–3 business days
· You will receive a confirmation email once your order has been placed and another notification when your order has shipped
2. Shipping Times
In-Stock Items
· Orders for items currently in inventory are typically delivered within 7–10 business days, depending on your location
Out-of-Stock / Made-to-Order Items
· If an item is out of stock, it will be produced according to our manufacturing schedule
· Delivery for these items may take approximately 30–40 days
3. Shipping Rates
· Shipping costs are calculated at checkout based on your location and selected shipping method
· Any applicable taxes or duties are the responsibility of the customer
4. Tracking Information
· Once your order has shipped, you will receive a tracking number via email
· Please allow up to 48 hours for tracking information to update
5. Delays
While we strive to meet all estimated delivery times, delays may occur due to:
· High demand or production schedules
· Carrier delays
· Weather or unforeseen circumstances
We appreciate your patience and understanding in these situations.
6. Incorrect Address
· Please ensure your shipping address is correct at checkout
· KeepsakeCarpet is not responsible for orders shipped to incorrectly provided addresses
7. Lost or Stolen Packages
· KeepsakeCarpet is not responsible for lost or stolen packages once they are marked as delivered
· If you experience an issue, please contact the shipping carrier directly
8. Contact Us
If you have any questions about your order or shipping, please contact us:
Email: ACHCARPET@GMAIL.COM
Business Name: KeepsakeCarpet
This Shipping Policy is designed for a Shopify store and should be reviewed to ensure it aligns with your specific shipping practices and applicable laws.
